TIME IS A PHYSICIAN’S MOST VALUABLE AND FINITE RESOURCE.
SCRIBES ARE AN AFFORDABLE HIGH IMPACT SOLUTION FOR PHYSICIANS.
Scribes are individuals specially trained in medical documentation who assist a physician
throughout their shift.
The primary goal of a medical scribe is to increase the efficiency and productivity of the physician for whom they are working.
SCRIBE DUTIES INCLUDE BUT ARE NOT LIMITED TO:
- Act as a doctor’s personal assistant. They are present during medical consultations and
are trained to document clinical patient encounters as they occur;
- Record procedures, treatment plans, discharge instructions and write referrals;
- Fax imaging requests, chase pathology reports and contact other physicians.
The changing healthcare environment has placed extraordinary pressure on physicians
to operate more efficiently.
There is growing patient demand, with fewer physician resources.
OTHER ISSUES INCLUDE:
- Wasted clinical time due to documenting and data entry.
- Increasing numbers of patients to see in the same amount of time.
- Longer hours, reduced time for family and social life.
- Poor/incomplete documentation.
- New electronic health records slowing you down.
- Lost revenue due to missed/incomplete billing.
- Growing number of non-reimbursable tasks.
- Burn out is common among doctors, and recent data suggests it is the burden of documentation that is the biggest headache.
”I sought out my current place of work for a number of reasons but had not appreciated I would also have a unique opportunity to work with medical scribes.
I have been impressed by the scribes in our department and now consider them an asset, particularly in times of surge.
My touch-typing skills are not particularly strong or swift, and in a climate where clear and concise online medical notes are essential a good scribe can be invaluable.
The patient history provides the most valuable information in the diagnostic process. Working with a scribe effectively requires more judicious communication with patients. I welcome any system where more detailed attention is given to the dying art of good history taking and focussed clinical examination. I have also found patients actively welcome the presence of our scribes as they tell their story, as oppose to finding them intrusive.
Both Dan and Teri are consummate professionals and I hope to continue to refine my communication and practice to maximise the use of their skills for the benefit of our patients and department.
I would encourage other clinicians and organisations to consider the value medical scribes could add to their team. The inspiration behind Med Scribe Dr O’Mullane, has vital insight as a busy clinician and leader in Emergency Medicine, and medical scribes are an innovative adjunct to assist with the increasing clinical and administrative work load of the modern ED.”
Dr Cheryl Martin
BENEFITS OF SCRIBES INCLUDE:
- Increased accuracy capturing full patient/doctor interaction.
- Prompted and reminded when investigation results are complete – don’t miss any, don’t waste time chasing results.
- Fewer distractions = fewer mistakes.
- Less overtime as notes are completed simultaneously while doctor is at the bedside.
- Less tired at end of shift.
- Better work: life balance.
- More productive: more patients seen per shift.
- More patient contact, more time at the bedside, not behind a computer.
- More medicine, more pathology.
- Patients seen per hour increase.
- Maximize reimbursements b/c capture all billable items.
- Increased direct and indirect revenue.
- Real time charting outsourced data entry.
- More clinical medicine = more interesting work = more learning.
- Doctors work at the top of their license, not doing data entry.
- Complete, thorough notes at end of shift.
- Tighter documentation standards improves compliance and provides better medico legal outcomes.